Help centre
Find answers to your questions, learn how to use VeoStudio effectively, and get support for all your AI content creation needs.
Support
01
3 questions
VeoStudio is an AI-powered video creation platform that uses Google's Veo 3.1 model and Nano Banana Pro for images to generate professional videos. Simply provide a text prompt describing the video you want to create, and Veo 3.1 will generate high-quality video content in minutes.
No, you don't need a Google AI subscription. VeoStudio provides managed access to Google Veo 3.1 and Nano Banana 2 image generation through the platform. Simply purchase tokens and start creating videos immediately.
Simply sign up for an account, purchase tokens, and start creating. The interface guides you through the video creation process using Veo 3.1 Quality and Fast modes.
02
3 questions
Video generation typically takes 2-5 minutes depending on the length and complexity of your request. You'll receive real-time updates on the generation progress, and you can continue working on other projects while your video is being created.
Veo 3.1 generates videos in 16:9 (landscape) and 9:16 (portrait) formats in high-definition quality with professional-grade output suitable for social media, presentations, and marketing materials.
Yes. Veo 3.1 generates videos up to 8 seconds long. You can use advanced prompting techniques to control the visual style, mood, and cinematography. Choose between Quality mode (60 tokens per 8s clip) with first frame preview or Fast mode (30 tokens per 8s clip) for quicker generation.
03
3 questions
VeoStudio uses a token-based system where Veo 3.1 Quality videos cost 60 tokens per 8-second clip and Fast videos cost 30 tokens per 8-second clip. Nano Banana Pro images cost 4 tokens each, and Nano Banana 2 images cost 1 token each. Monitor your token usage in your dashboard.
Yes, you can change your subscription plan at any time. Upgrades take effect immediately, while downgrades take effect at the next billing cycle. Any unused tokens carry over within the same billing period.
VeoStudio accepts all major credit cards, PayPal, and international payment methods. All transactions are securely processed and your billing information is encrypted and protected.
04
4 common issues
If your video generation fails, check your token balance and try simplifying your prompt. No Google AI subscription is needed — VeoStudio provides managed access to Veo 3.1, and generation is paid for in tokens.
Generation times may vary based on complexity and current demand. Complex prompts or longer videos may take additional time.
If your generated content doesn't match expectations, try refining your prompt with more specific details or style instructions.
If you're having trouble uploading reference images or assets, check file size limits and supported formats.
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