Help Center • Get Support

How can we
help you today?

Find answers to your questions, learn how to use VeoStudio effectively, and get support for all your AI content creation needs.

Frequently Asked Questions

Getting Started

What is VeoStudio and how does it work?

VeoStudio is an AI-powered content creation platform that uses Google's VEO model and other leading AI technologies to generate videos, images, music, and voice content. Simply provide a text prompt describing what you want to create, and our AI models will generate professional-quality content in minutes.

Do I need a Google AI subscription to use VeoStudio?

Yes, VeoStudio requires a Google AI subscription to access the VEO video generation model. This ensures you have direct access to Google's latest AI technology while VeoStudio provides the user-friendly interface and workflow tools.

How do I get started with VeoStudio?

Simply sign up for an account, connect your Google AI subscription, and start creating! Our intuitive interface guides you through the content creation process, and you can choose from multiple AI models for different types of content.

Video Generation

How long does it take to generate a video?

Video generation typically takes 2-5 minutes depending on the length and complexity of your request. You'll receive real-time updates on the generation progress, and you can continue working on other projects while your video is being created.

What video formats and resolutions are supported?

VeoStudio supports multiple aspect ratios including 16:9 (landscape), 9:16 (portrait), and 1:1 (square). Videos are generated in high-definition quality with professional-grade output suitable for social media, presentations, and marketing materials.

Can I customize the style and duration of my videos?

Yes! You can specify video duration (typically 5-10 seconds), choose from various style presets, and use advanced prompting techniques to control the visual style, mood, and cinematography of your generated videos.

Other Content Types

What types of music can I generate?

VeoStudio can generate various types of music including background scores, instrumental tracks, genre-specific music, and even vocal compositions. You can specify mood, tempo, instruments, and style in your prompts.

How does voice synthesis work?

Our Chirp AI voice synthesis can convert text to natural-sounding speech in multiple languages and voices. You can control parameters like tone, speed, and emphasis to create professional voice-overs and narrations.

Can I generate images in different styles?

Yes, our image generation supports multiple artistic styles, from photorealistic to artistic interpretations. You can specify style preferences, resolution, and composition details in your prompts.

Account & Billing

How does the credit system work?

VeoStudio uses a credit-based system where different content types consume different amounts of credits. Video generation typically uses more credits than image or music generation. You can monitor your credit usage in your dashboard.

Can I upgrade or downgrade my plan?

Yes, you can change your subscription plan at any time. Upgrades take effect immediately, while downgrades take effect at the next billing cycle. Any unused credits carry over within the same billing period.

What payment methods do you accept?

We accept all major credit cards, PayPal, and support international payment methods. All transactions are securely processed and your billing information is encrypted and protected.

Troubleshooting Guide

Video Generation Failed
If your video generation fails, try simplifying your prompt, checking your credit balance, or ensuring your Google AI subscription is active.

Quick Actions:

  • Check credit balance
  • Verify Google AI subscription
  • Simplify prompt
  • Try again
Slow Generation Times
Generation times may vary based on complexity and current demand. Complex prompts or longer videos may take additional time.

Quick Actions:

  • Reduce video length
  • Simplify prompt
  • Try during off-peak hours
  • Check system status
Unexpected Results
If your generated content doesn't match expectations, try refining your prompt with more specific details or style instructions.

Quick Actions:

  • Add more detail to prompt
  • Use style keywords
  • Check examples
  • Try different approaches
Upload Issues
If you're having trouble uploading reference images or assets, check file size limits and supported formats.

Quick Actions:

  • Check file size
  • Verify format
  • Clear browser cache
  • Try different browser

Still Need Help?

Can't find what you're looking for? Our support team is here to help you succeed with VeoStudio. We typically respond within 24 hours.

Email Supportmark@aimakers.co24h response time
WhatsApp+59996975324Business hours
Live ChatComing SoonReal-time support