Cookie Policy

Learn how we use cookies and similar technologies to improve your VeoStudio experience.

Last Updated: October 21, 2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

This Cookie Policy explains how VeoStudio ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at veostudio.ai (the "Service").

Types of Cookies We Use

1. Essential Cookies (Required)

These cookies are necessary for the Service to function properly and cannot be disabled in our systems.

Purpose:

  • User authentication and session management
  • Security features and fraud prevention
  • Load balancing and service delivery
  • Remembering your login status
  • Shopping cart functionality (token purchases)

Duration: Session or up to 1 year

Can be disabled: No - Required for service operation

2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

Purpose:

  • Track page views, clicks, and user journeys
  • Measure feature usage and engagement
  • Analyze conversion funnels and user retention
  • Understand traffic sources and demographics
  • Improve service performance and user experience

Tools we use:

  • Mixpanel: User behavior analytics and engagement tracking
  • Google Analytics: Website traffic and audience insights

Duration: Up to 2 years

Can be disabled: Yes - See opt-out options below

3. Preference Cookies (Optional)

These cookies remember your preferences and settings to provide a more personalized experience.

Purpose:

  • Remember your language preference
  • Save your video quality settings
  • Store your UI preferences (dark mode, layout)
  • Retain your filter and sorting choices
  • Remember your last used creation mode

Duration: Up to 1 year

Can be disabled: Yes - Via browser settings

4. Marketing Cookies (Optional)

These cookies track your interaction with our marketing campaigns and may be used to deliver relevant advertisements.

Purpose:

  • Track ad campaign effectiveness
  • Measure conversion from marketing channels
  • Deliver personalized content and offers
  • Limit ad frequency (avoid showing same ads repeatedly)
  • Attribution tracking for partnerships

Duration: Up to 1 year

Can be disabled: Yes - See opt-out options below

Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners to help us analyze website usage and improve our Service:

Mixpanel

Mixpanel provides advanced analytics to help us understand user behavior, engagement, and product usage.

Opt-out: https://mixpanel.com/optout

Privacy Policy: Mixpanel Privacy Policy

Google Analytics

Google Analytics helps us understand website traffic, user demographics, and content engagement.

Opt-out: Google Analytics Opt-out Browser Add-on

Privacy Policy: Google Privacy Policy

Payment Processors (Stripe, PayPal)

Our payment partners use cookies to process transactions securely and prevent fraud.

Stripe Privacy: stripe.com/privacy

PayPal Privacy: paypal.com/privacy

Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixels)

Small transparent images embedded in web pages or emails to track user activity, such as whether an email was opened or a page was viewed.

Local Storage

Browser storage mechanisms (localStorage, sessionStorage) to save data locally on your device for improved performance and offline functionality.

Device Fingerprinting

Collecting device and browser characteristics to identify unique visitors for analytics and fraud prevention.

Session Replay

Recording user interactions (clicks, scrolls, mouse movements) to understand user behavior and improve UX. Personal information is automatically masked.

How to Manage Cookies

1. Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or alert you when a cookie is being sent.

How to manage cookies in popular browsers:

2. Opt-Out of Analytics

You can opt out of specific analytics services:

3. Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. While we respect your privacy preferences, we currently do not respond to DNT signals as there is no industry-wide standard. You can disable cookies as described above.

⚠️ Important: Blocking or deleting cookies may affect your ability to use certain features of our Service. Essential cookies cannot be disabled without impacting core functionality like authentication and checkout.

Your Cookie Consent

When you first visit our Service, you will be presented with a cookie consent banner. You can choose to:

  • Accept All: Allow all cookies, including analytics and marketing cookies
  • Essential Only: Only allow essential cookies required for the Service to function
  • Customize: Choose which categories of cookies to allow

You can change your cookie preferences at any time by clearing your browser cookies or using the opt-out links provided above.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.

More Information

For more information about how we collect, use, and protect your personal data, please review our:

Contact Us

If you have questions about our use of cookies, please contact us:

Want to learn more about your privacy rights?