Frequently Asked Questions

VeoStudio FAQ

Everything you need to know about VeoStudio, pricing, features, licensing, and getting started.

Pricing & Billing

Q:How much does VeoStudio cost?
A: VeoStudio has a simple two-part pricing model: $19.99/month Creator Plan for unlimited AI scriptwriting, character generation, and frame preview + pay-as-you-go tokens at $0.06 each for video generation only. You only pay for the videos you create.
Q:What are tokens and how do they work?
A: Tokens are used exclusively for Google VEO 3 video generation. VEO 3 Quality mode costs 60 tokens ($3.60) per 8-second clip. VEO 3 Fast mode costs 30 tokens ($1.80) per 8-second clip. AI scriptwriting, character generation, and frame preview are FREE with your subscription.
Q:Is there a free trial?
A: Yes! We offer a 7-day free trial with no credit card required. Try all features including AI scriptwriting, Gemini Banana characters, and frame generation. Purchase tokens separately if you want to generate videos during your trial.
Q:Do tokens expire?
A: No. Tokens never expire. Purchase tokens once and use them whenever you need them, even months later.
Q:Can I cancel anytime?
A: Absolutely. Cancel your Creator Plan subscription anytime. You'll retain access until the end of your billing period, and any unused tokens remain in your account.
Q:Are there any hidden fees?
A: No. The only costs are the $19.99/month subscription and tokens at $0.06 each. No export fees, no rendering fees, no per-user fees, no hidden charges.
Q:What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor.

Features & Capabilities

Q:What is Gemini Banana?
A: Gemini Banana is our character consistency system powered by Gemini 2.5 Flash Image Preview. It generates characters that maintain consistent facial features, wardrobe, and style across all scenes in your project. Characters get unique IDs for project-wide reuse.
Q:How many scenes can I create?
A: You can create up to 99 scenes per project using the AI Script Writer. Each scene is 8 seconds long, allowing you to create movies up to 13+ minutes in length.
Q:What is the AI Script Writer?
A: The AI Script Writer uses Claude Sonnet 4.5 with 1M token context to generate structured, multi-scene scripts. It creates detailed scene descriptions including prompts, camera work, lighting, dialogue, and timeline information. It's included FREE with your subscription.
Q:Can I preview before generating videos?
A: Yes! For every scene, AI generates first and last frame descriptions and Gemini creates preview images. You can see exactly what your scene will look like before spending tokens on video generation.
Q:What video quality do I get?
A: All videos are generated at 1080p (1920x1080) resolution with automatically generated audio. Both Quality and Fast modes produce the same resolution.
Q:What aspect ratios are supported?
A: We support 16:9 (landscape), 9:16 (portrait), and 1:1 (square). Perfect for YouTube, TikTok, Instagram, and other platforms.
Q:How long does video generation take?
A: Quality mode typically takes 2-4 minutes per 8-second clip. Fast mode typically takes 1-2 minutes per clip. Generation time may vary based on server load.
Q:Can I edit the AI-generated script?
A: Yes! All AI-generated scripts are fully editable. Modify prompts, adjust camera angles, change lighting, or completely rewrite scenes before generating frames or videos.

Video Creation

Q:What's the difference between Quality and Fast mode?
A: Quality mode (60 tokens/$3.60) produces the highest quality output with more refined details and movements. Fast mode (30 tokens/$1.80) generates videos twice as fast at half the cost with slightly less refinement. Both are 1080p with audio.
Q:Can I mix Quality and Fast modes?
A: Yes! Many creators use Quality mode for hero shots and important scenes, and Fast mode for transitions or B-roll footage. This optimizes both quality and cost.
Q:How does continuity work between scenes?
A: VeoStudio maintains continuity two ways: (1) Text continuity where each scene's ending description flows into the next scene's opening, and (2) Image continuity where the previous scene's last frame is used as a reference for the next scene's first frame.
Q:Can I create videos without using the AI Script Writer?
A: Yes. You can manually create individual video clips without using the script writer. However, the script writer provides better continuity and structure for multi-scene projects.
Q:What file formats do you support?
A: All videos are exported as MP4 files, the most widely compatible format for all platforms and editing software.
Q:Can I download my videos?
A: Yes. All generated videos can be downloaded directly to your device. There are no export fees or download limits.
Q:Do I need to use Google AI Studio?
A: No. VeoStudio provides managed access to Google VEO 3. You don't need a separate Google AI Studio account or subscription.

Technical Questions

Q:What AI models does VeoStudio use?
A: We use multiple best-in-class models: Claude Sonnet 4.5 (1M context) for scriptwriting, Gemini 2.5 Flash Image Preview for character and frame generation, and Google VEO 3 for video generation.
Q:Why do clips have to be 8 seconds?
A: This is a limitation of Google VEO 3. However, you can create up to 99 clips and stitch them together in the Movie Maker to create videos of any length.
Q:Does VeoStudio work on mobile?
A: VeoStudio is web-based and works on any device with a modern browser. However, for the best experience with complex multi-scene projects, we recommend using a desktop or laptop.
Q:Can I use my own images or videos?
A: Yes. You can upload reference images for first frame conditioning. This is particularly useful for specific shots or when you want to use your own character designs.
Q:Do I need a powerful computer?
A: No. All AI processing and video generation happens in the cloud. You only need an internet connection and a modern web browser.
Q:Is there an API?
A: Not currently. VeoStudio is designed as a complete creative platform with a web interface. An API may be added in the future based on demand.

Licensing & Rights

Q:Do I own the videos I create?
A: Yes. You retain full ownership of all content you create with VeoStudio, subject to our standard terms of service.
Q:What's included in the commercial license?
A: All content created with VeoStudio includes full commercial licensing. Use your videos for client work, resale, feature films, marketing campaigns, social media, YouTube monetization, and any commercial purpose without additional fees or restrictions.
Q:Can I use VeoStudio for client work?
A: Absolutely. Many agencies and freelancers use VeoStudio to create content for their clients. The commercial license covers all client work.
Q:Are there any usage restrictions?
A: You must follow Google's usage policies for VEO 3 (no illegal content, harmful content, or content that violates others' rights). Otherwise, you have full commercial freedom.
Q:Can I sell videos I create?
A: Yes. You can sell videos as stock footage, to clients, or as finished products. The commercial license has no restrictions on resale.
Q:Do I need to credit VeoStudio?
A: No. Attribution is not required, though we always appreciate it!

Getting Started

Q:How do I get started?
A: Sign up for a free 7-day trial. Explore the AI Script Writer, create some characters with Gemini Banana, and preview frames. Purchase tokens when you're ready to generate your first videos.
Q:Is there a learning curve?
A: VeoStudio is designed to be intuitive. Most users create their first project within 30 minutes. We provide guides, tooltips, and examples to help you get started.
Q:Do you offer tutorials?
A: Yes. We provide video tutorials, written guides, and example projects. Check our help center for comprehensive learning resources.
Q:What if I need help?
A: We offer support via email, in-app chat, and a community forum. Most questions are answered within 24 hours.
Q:Can I see examples before signing up?
A: Yes! Visit our Short Films page to see examples of what's possible with VeoStudio.
Q:Is there a refund policy?
A: Subscription fees are refundable within 7 days if you're not satisfied. Token purchases are non-refundable once used for generation, but unused tokens never expire and can be used anytime.

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